Operating hours: 24/7. Please note that phone support is unavailable between 2 AM and 8 AM.

To cover the driver's time, a fee of $50 is required, which covers the cost of returning the lost item to the client by mail. Alternatively, clients may opt for the driver to personally deliver the item, with a minimum charge of $25 plus an additional $3 .50 per mile starting from our base office in RiverFalls. The company will hold onto the item for 14 business days from the day it was left in the vehicle or at the property. After this period, any unclaimed items will be disposed of properly. We will make efforts to contact you and send a text message or by e-mail .

While 715 TAXI CAB  is unable to provide insurance, replacements, or reimbursement for lost items, we can recommend contacting your local authorities to file a police report if you’ve lost items with sensitive or personal information. If the police reach out to us with the proper paperwork via email, we’ll assist them in any way we can.  Check out our Law enforcement requests page for more information on police outreach. Keep in mind that we’re unable to guarantee items will be found or delivered immediately. 

Per 715 TAXI CAB  Terms of Service, we do not procure insurance for, nor are we responsible for, personal belongings left in the car by drivers or riders. For this reason, we’re unable to provide refunds for rides or reimbursement for the value of lost items. Statutes»Chapter 170

Please note that we do not accept checks  & cash as a form of payment.

There aren’t any refunds on time you book but don’t use. For example if you book a 4 hour reservation but only use 3 hours, there’s no refund on the last hour.

It depends on the nature of your event. A limousine has a more elegant appearance, whereas a limo bus offers more features as well as stand up room.

No Return  befor 48 hour of ride

Camera's  infrared technology, which allows it to operate day or night, continuously transmits images to a remote monitoring location. Photos  also can be remotely downloaded by a specially- equipped laptop computer  which will be presented by 

715 TAXI CAB to the  Police Department. Regardless of where photos are downloaded, the system automatically  stamps each image with the date, time and car number to aid in the  identification process

Yes But Additional fee per Stop

Under Wisconsin law, a service animal is any animal trained, or being trained, to do a specific task for the benefit of a person with a disability. This differs from the Americans with Disabilities Act definition, which is limited to dogs and miniature ponies.

A service animal is an animal that is trained to work or perform tasks for an individual with a disability.

The law provides that there are only two questions that a driver may ask to confirm that a rider’s animal is a service animal:

Is the animal required because of a disability?

What work or task has the animal been trained to perform?

The driver may not request that the rider present documentation proving that the rider’s animal is a service animal.

There is no requirement that a service animal wear a tag, be registered, or display any kind of proof that it is a service animal.

Taxi and limousine service drivers may kindly request identification to verify the identity of passengers they are picking up. This is done to ensure that the name on the order or mentioned in the customer notes or ID matches the one provided when the order was placed online. In some cases, rides may be held until payment is confirmed.

What type of payment methods do you accept?

Can I get a full refund?

What is better, a limousine or a limo bus?

What is your return policy?

Do Taxi & Limo have Cameras ?

Can I Addittional Stops ?

Yes But Additional fee per Stop

FAQ

What time should I arrive at the airport to catch my flight?

 The recommended arrival time for domestic flights is 2 hours before your flight and 3 hours for international flights.

If you don’t plan on checking bags for your domestic flight, you may arrive an hour before your departure.

Do I need to contact you once my plane lands at the airport? Once you land, you will receive an automated text message with your driver’s information.

Please call or text your driver directly once you reach the baggage claim area. In the unlikely event that you do not receive a text, please call our office at (715) 271-7113

How do I know when my driver arrives? Once the driver is on location, you will receive a text message with the vehicle type, license plate number, and the driver’s name and phone number. How many bags does each vehicle type hold? Sedans can hold 4 medium bags or 2 large bags. SUVs can hold 6 bags.

Stretch vehicles can hold 8 medium bags or 4 large bags. There are some exceptions with specialty vehicles. Will you track my flight? Yes, we monitor all incoming flights.

Your vehicle arrives at the airport based on the scheduled arrival time. I received a “rate not found” message. What does it mean? Our system has pre-set rates for most locations to and from Minneapolis−Saint Paul International Airport If your rate is not found, please contact us via email or phone at (715) 271-7115, and we’ll be happy to offer you a customized rate

Yes  be charged a cleaning fee if a mess.

Yes they can. However Be mindful that there are no seat belts most limos and party buses do not have seatbelts. If there are going to be people under 21 years of age, there cannot be any alcohol on the vehicle

There is a strict no smoking policy.  

No, our sedans have a maximum capacity of 3 passengers. The SUV is better suited for 4 to 7 passengers.

943.225  Refusal to pay for a motor bus ride.

(1)  In this section, “motor bus" has the meaning specified in s. 340.01 (31).

(2) Whoever intentionally enters a motor bus that transports persons for hire and refuses to pay, without delay, upon demand of the operator or other person in charge of the motor bus, the prescribed transportation fare is subject to a Class E forfeiture.

History: 1987 a. 171.

943.212  Fraud on hotel or restaurant keeper, recreational attraction, taxicab operator, or gas station; civil liability.

(1)  Any person who incurs injury to his or her business or property as a result of a violation of s. 943.21 may bring a civil action against any adult or emancipated minor who caused the loss for all of the following:

(a) The retail value of the beverage, food, lodging, accommodation, ticket or other means of admission, gasoline or diesel fuel, transportation, or service involved in the violation. A person may recover under this paragraph only if he or she exercises due diligence in demanding payment for the beverage, food, lodging, accommodation, ticket or other means of admission, gasoline or diesel fuel, transportation, or service.

(b) Any property damages not covered under par. (a).

(2) In addition to sub. (1), if the person who incurs the injury prevails, the judgment in the action may grant any of the following:

(a) Exemplary damages of not more than 3 times the amount under sub. (1) (a) and (b). No additional proof is required for an award of exemplary damages under this paragraph. Exemplary damages may not be granted for conduct that was the subject of a judgment for violation of s. 943.21 or an ordinance adopted in conformity with that section.

(b)

1. Notwithstanding the limitations of s. 814.04, reasonable attorney fees for actions commenced under ch. 801.

2. Attorney fees under s. 799.25 for actions commenced under ch. 799.

(3) Notwithstanding sub. (2), the total amount awarded for exemplary damages and attorney fees may not exceed $300.

(4) 

(a) At least 20 days prior to commencing an action, as specified in s. 801.02, under this section, the plaintiff shall notify the defendant, by mail, of his or her intent to bring the action and of the acts constituting the basis for the violation of s. 943.21. The plaintiff shall send the notice by regular mail supported by an affidavit of service of mailing or by a certificate of mailing obtained from the U.S. post office from which the mailing was made. The plaintiff shall mail the notice to the defendant's last-known address or to the address provided on the check or order. If the defendant pays the amount due for the beverage, food, lodging, accommodation, ticket or other means of admission, transportation, or service prior to the commencement of the action, he or she is not liable under this section.

(b) This subsection does not apply to an action based on acts that constitute a violation of s. 943.21 (1m) (d).

(5) The plaintiff has the burden of proving by a preponderance of the evidence that a violation occurred under s. 943.21. A conviction under s. 943.21 is not a condition precedent to bringing an action, obtaining a judgment or collecting that judgment under this section.

(6) A person is not criminally liable under s. 943.30 for any civil action brought in good faith under this section.

(7) Nothing in this section precludes a plaintiff from bringing the action under ch. 799 if the amount claimed is within the jurisdictional limits of s. 799.01 (1) (d).

History: 1991 a. 65; 1995 a. 160; 2003 a. 80, 252, 327; 2005 a. 253.

 Class A-E. Class A forfeiture penalties can be up to a $10,000 fine, while a Class E forfeiture maximum fine is $25.